FAQ
Questions, answered plainly.
What to expect from accounts, enrollment, progress, resources, and credentials.
Who can create an account?
Anyone may create a learner account. Course access still requires an approved enrollment.
Why is the course catalog empty?
No program has received Founder publishing authorization yet. Unpublished course records are not shown publicly.
Will I receive a certificate?
Not automatically. Credentials depend on the course’s requirements, verified completion, eligibility review, and authorization.
Are resources downloadable?
Only resources explicitly approved for download are available, and protected files require eligible access.
How is progress recorded?
Progress is recorded according to the course rules; simply opening a lesson does not complete it.
How do I get help?
Use the contact page now. Signed-in learners can also use their support area.